Every Call Answered. Every Opportunity Captured.
Every Call Answered. Every Opportunity Captured.
UK-based team with 20+ years experience answer your calls during office hours, with 99.9% answer rate. After hours, our 24/7 AI emergency callout handles urgent calls
Free trial applies to Live Answering only • No credit card required • Cancel anytime
New 24/7 A.I Emergency Callout Service available! Special offer of £30 per month for the first year if booked before January 2026!
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New 24/7 A.I Emergency Callout Service available! Special offer of £30 per month for the first year if booked before January 2026! 〰️
⭐ GDPR Compliant & Secure | Flexible Plans, No Long Contracts | Serving Businesses Nationwide
Flexible Services to Fit Your Business
Professional Telephone Answering & Messaging Services Backed by 20+ Years of Experience
Choose live UK receptionists during office hours, AI emergency callouts 24/7, or combine both for complete coverage.
Live Call Answering (Office Hours)
Professional UK-based receptionists answering in your business name. Messages delivered in minutes.
24/7 AI Emergency Callout
Always-on out-of-hours cover. Urgent calls routed instantly and cost-effectively.
Hybrid Package
Combine Live and AI for seamless, round-the-clock answering.
How it works
Divert your number to us
We answer in your business name
you receive urgent calls or messages instantly
Why Choose That’s My Call?
20+ years’ experience
Trusted by many UK businesses
GDPR compliant & secure
99.9% answer rate
Simple, Transparent Pricing
Flexible packages for Live Answering, 24/7 AI, or both. Choose the plan that fits your business.
Enhancing Your Business with Our Professional Telephone Answering
We offer businesses a reliable solution to ensure that every call is answered promptly and professionally, no matter the time of day. With a team of experienced operators, we handle customer enquiries, taking messages and orders, and even manage appointment scheduling. Be assured that we will identify important calls and can transfer these directly to you. Allowing you to focus on growing your business while we take care of the communication. As a nationwide company, we are able to provide service wherever you are in the country.
Supporting Your Business Growth and Customer Satisfaction
We don’t just answer phones — we help elevate your customer experience. Our service is fully tailored to your business needs, providing a dependable support system that ensures no message or opportunity slips through the cracks.
Looking for deeper insights? We also conduct Customer Satisfaction calls on your behalf, giving you valuable feedback to strengthen your operations.
Flexible Cost-Effective Solutions
Outsourcing your call handling is not only efficient — it’s smart business. Our scalable service adapts as your business grows, providing the right level of support whether you're fielding a few calls or managing a high volume. That’s peace of mind, without the overhead.
Building Trust and Strengthening Customer Loyalty
Trust is the cornerstone of customer loyalty. With every polite, professional interaction, our team helps build your reputation as a business that truly listens. Your customers get a great first impression — every time.
Key Features
Nationwide Call Answering Service: No matter where your business is located, we can cover you!
Office Hours: 8:30am – 5:30pm Monday to Friday, and 10:00am – 3:00pm Saturday.
NEW 24/7 A.I Emergency Callout Service: Never miss an urgent call again.
Customisable Call Screening & Message Forwarding: Let us know which calls you want and which ones you don’t!
Overflow Service: To help you in your busy periods.
Temporary or Holiday cover: Short of staff? people off sick, holiday or maternity leave? We offer a temporary service to help you during these periods.
Virtual Receptionist & Appointment Scheduling: Let us handle all of your businesses calls, transferring calls to the relevant person where required or arranging appointments for you.
Professional, Friendly Team: Our team are all very well trained, we are all extremely professional and polite on the telephone.
Secure & Confidential Handling of Calls: We understand the importance of confidentiality, our team are regularly trained to ensure that we are all up to speed on customer confidentiality.
Customer Satisfaction Calls: These calls are completed on your behalf to provide you with feedback from customers on your services.
We charge by the message, not by the minute: Unlike most telephone answering services that charge by the minute, we charge per message. It’s a simpler, more cost-effective approach. (Transferred call time is charged per minute, visit our prices page for full details).